Date: Tuesday 30th September – Wednesday 1st October
Venue: Chesford Grange Hotel CV8 2LD
Registration: 9am each day, for a10am start Tuesday and 9.30am start Wednesday.
Choices: Come for one day or both, stay atthe venue or get a day ticket – we have a range of ways to make this CPD opportunity work for you.
Speakers: A range of professionals from across the sector – all with valuable insights and learning points to share.
Interactive: the speed learning event launched last year is back – your chance to ask a range of experts questions in a small group setting.
Research: meet the suppliers & learn about the latest developments in the exhibition
Monday 7pm – 9pm
If you’re coming from further away you can include a Monday night stay with hot food and a chance to have a relaxed,informal, meet and mingle with colleagues in the private bar area ready for the conference opening on Tuesday morning.
Tuesday with awards dinner sponsored by Obitus
Watch out for updates as we reveal who is leading each learning session.
9.00 arrival refreshments in the exhibition
10.00 conference opening with new Chief Executive Mathew Crawley
10.15 learning content
11.15 refreshments in the exhibition
11.45 learning content
12.30 lunch in the exhibition
1.30 learning content
2.30 refreshments in theexhibition
3.00 speed learning
4.30 close for the day
Optional
6.45 drinks reception
7.30 awards dinner sponsored by Obitus
Wednesday
9.00 registration for 1 day ticket holders & refreshments
9.30 learning content
11.00 refreshments in the exhibition
11.30 learning content
12.30 lunch in the exhibition
1.30 learning content
2.30 refreshments
3.00 learning content
3.45 closing presentations
4.00 event close
The first impression families have of your cemetery or crematorium often happens online, so what does Google say about you?
In this engaging, informative, and practical session, Eimer will explore the power of Google Business Profiles, a free tool that plays a vital role in how your services are seen, trusted, and chosen by the public. With easy to use tips and tools to support the process, help to draft thoughtful responses to reviews, suggest engaging updates and streamline communication. No technical expertise required. Expect real-life examples and practical takeaways - you’ll leave with actionable insights your team can use straight away.
Top 3 learning points
1) How to identify free improvements for your online presence
2) When AI can be useful
3) Interactive “profile detective” exercise
About the Speaker
Eimer Duffy, is a leading expert in social media and digital marketing with a deep understanding of the unique sensitivities and challenges faced by for the funeral and bereavement sector. Through her interactive training sessions, Eimer has helped countless funeral professionals grow their businesses, connect meaningfully with their communities, and achieve long-term success in an increasingly digital world. Her mission: to help funeral industry professionals create a strong, trustworthy online presence. Over recent years, she has shared her expertise as a featured speaker at prominent industry events including at ICCM24 where her talk was given 5 stars in feedback.
Sponsored by
Here is some of the feedback from last year, this year is going to be even better
A fantastic event catching up with friends old and new. Collaboration is key to providing the best possible service for bereaved people, and our event is a perfect example of what it looks like to come together and celebrate this. Thanks to all the delegates, staff and suppliers and see you all again soon.
Chesford Grange Hotel, Kenilworth CV8 2LD
